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STUDENT SERVICES ADVISOR

Phoenix, AZ

Be the Difference-Maker! As the friendly, knowledgeable face of student support, you will be the go-to person for students navigating their educational journey.

Join our dedicated team and make a difference in students’ lives!

We believe that a supportive community is the foundation of academic achievement. If you have a positive, problem-solving mindset and a genuine desire to empower students, we invite you to apply. You’ll work alongside a dedicated group of professionals committed to creating a thriving, inclusive, and encouraging educational environment. Together, we don't just help students succeed—we help them persevere.
Your day-to-day impact will include:
  • Proactively monitor academic and attendance reports to identify students who may need a helping hand, intervening early to keep them on the path to success.
  • Connect students with vital resources, both internal (like tutoring) and external (such as agencies for childcare, housing, or financial assistance). You’ll be the bridge that helps them overcome life’s hurdles.
  • Reach out to students via phone, email, or in person with professionalism, empathy, and a listening ear. You’ll build trusting relationships while strictly adhering to FERPA guidelines to protect student privacy.
  • Act as a knowledgeable navigator, directing students to the right department—whether it’s Financial Aid, Admissions, or someone else—to resolve their issues and challenges efficiently.
  • Manage essential administrative processes with care, assisting students with Course Rescheduling, Leave of Absence forms, and facilitating the paperwork for re-enrollments to ensure a smooth transition back to school.
  • Help plan and execute engaging events that foster school spirit and connection. From new student orientation and workshops to graduation ceremonies and student appreciation days, you’ll help create memorable experiences.
  • Assist students in navigating electronic resources and help maintain a vibrant campus events calendar that highlights key dates, compliance topics, and community-building activities.
  • Maintain accurate and timely records of all student interactions to ensure continuity of care and institutional effectiveness.

What You Bring to the Team (Minimum Qualifications)

  • An Associate Degree or higher
  • At least one (1) year of experience advising, supporting, or guiding students in a post-secondary (college/university) setting
  • Exceptional verbal and written communication skills
  • Strong interpersonal skills; you’re approachable, empathetic, and a natural relationship-builder
  • Proficiency with word processing, email, and basic computer systems; comfort with learning new student databases
  • Solid organizational and basic math skills for tracking student progress and data.
  • Any equivalent combination of training, education, or experience that meets the minimum qualifications

Compensation and Benefits That Empower You!

We value our team members and are proud to offer a competitive hiring range along with a robust suite of benefits designed to support your well-being, financial security, and professional growth:

Hiring Range:  $20.80 to $24.96

We're proud to share our robust benefits during your interview!  APPLY TODAY!

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