The Student Finance Officer is the bridge between a student’s dream and their first day of class. Navigating the complexities of federal and state financial aid can be overwhelming; you will serve as a dedicated expert, guiding students through the process with clarity, ethics, and a customer-service focus. Your work ensures that our San Antonio students—including our valued veteran population—have a solid financial plan in place to achieve their educational goals.

Student Finance Officer

Location: San Antonio, TX On-Campus Type: Full-Time

Pay Range: $20.80-24.96 per hour
Your Mission: Creating a Clear Path to Education

The Student Finance Officer is the bridge between a student’s dream and their first day of class. Navigating the complexities of federal and state financial aid can be overwhelming; you will serve as a dedicated expert, guiding students through the process with clarity, ethics, and a customer-service focus. Your work ensures that our San Antonio students—including our valued veteran population—have a solid financial plan in place to achieve their educational goals.

Key Responsibilities

• Financial Advising: Interview prospective and current students to perform needs assessments and determine eligibility for federal, state, and institutional aid.
• Veteran Affairs (VA) Compliance: Counsel veteran students and ensure all documentation adheres to the Department of Veterans Affairs and State Approving Agency guidelines.
• Packaging & Verification: Track ISIRs for all students and complete verification on selected files. Enter data for Pell/SEOG funds, loan status, and lender applications.
• Compliance & Auditing: Perform detailed audits of student files to ensure all Title IV funding documentation and proper audit forms are present and accurate.
• Account Management: Establish private-pay repayment plans for students and contact former students with outstanding balances to arrange payment solutions.
• Documentation: Coordinate required student signatures, verify non-citizenship status when required, and ensure proof of agency funding is meticulously filed.
• Admissions Collaboration: Partner closely with Admissions staff to reschedule missed appointments and provide updates on student financial readiness.

Minimum Qualifications

• Experience: Three (3) years of financial aid experience preferred, specifically with knowledge of Title IV funding.
• DOE Access: Must be able to maintain secure access to Department of Education (DOE) systems.
• Tech Proficiency: Strong computer skills, including Microsoft Office/Google Workspace, video-conferencing tools, and CRM database management.
• Communication: Exceptional verbal and written communication skills with a heavy focus on professional customer service.
• Core Competencies: Critical thinking, ethical decision-making, and cultural competency.

Preferred Qualifications

Education: Associate degree from an accredited institution.

Expertise: Deep functional knowledge of Title IV funding and state-specific financial aid regulations in Texas.

The Financial Aid Pipeline

This role manages the critical documents and processes that keep the student's education moving forward.

Benefits & Compensation

• Ownership: Employee Stock Ownership Plan (ESOP)—become a partial owner of the company!
• Financial: 401(k) with a 10% Employer Match.
• Health: Medical, Dental, and Vision coverage.
• Growth: Generous Paid Time Off (PTO), tuition reimbursement, and wellness programs.